Privacy Policy

Welcome to Livingstone Holiday! This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, www.livingstone.holiday, and use our services. We are committed to respecting your privacy and ensuring the security of your personal data. By using our website and services, you consent to the practices described in this policy.

User outside the geographical limits of India

Livingstone Holiday's privacy policy applies to all users, including those outside the geographical limits of India. By using our website and services, you acknowledge and consent to the collection, processing, storage, and transfer of your personal information as described in this policy, regardless of your location.

Types of Data Collected

We may collect the following types of personal information from you:

• Contact Information: Full name, email address, phone number, and billing/shipping address.
• Account Information: Username, password, and other credentials used to access your account.
• Payment Information: Credit card details, billing address, and other payment-related information.
• Communication Data: Any communications, feedback, or inquiries you send to us.
• Usage Data: Information about how you interact with our website, such as pages visited, products viewed, and actions taken.

Data Collection Methods

We collect your personal information through various methods, including:

• Account Registration: When you create an account on our website.
• Order Placement: When you make a purchase or request a service.
• Communication: When you contact us via email, phone, or through our website's contact forms.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. You can manage your cookie preferences through your browser settings.

Use of Collected Data

We may use your personal information for the following purposes:

• To provide and personalize our services, including processing orders, facilitating payments, and delivering products.
• To communicate with you, respond to your inquiries, and provide customer support.
• To improve our website, services, and user experience.
• To send promotional offers, newsletters, or marketing communications, if you have opted in to receive them. You can opt out at any time.
• Data Storage and Security
• We take appropriate measures to protect your personal information from unauthorized access, alteration, or disclosure. We use industry-standard security protocols, such as encryption, firewalls, and secure servers, to ensure data confidentiality. However, no method of transmission over the internet or electronic storage is 100% secure.

Third-Party Sharing

We may share your personal information with third parties in the following circumstances:

• Service Providers: We may share your information with Service Providers, such as hotels, airlines, and activity providers, to facilitate your bookings and provide the requested services. Please note that these Service Providers have their own privacy policies and may use your information in accordance with their practices.
• Legal Requirements: Livingstone Holiday may disclose your information if required by law, court order, or governmental authority. We may also disclose your information to protect our rights, safety, or property, or the rights, safety, or property of others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website of any change in ownership or use of your personal information.

User Rights

You have certain rights regarding your personal information, including:

• Right to Access: You can request access to the personal information we hold about you.
• Right to Rectification: You can request correction of any inaccurate or incomplete personal information.
• Right to Erasure: You can request the deletion of your personal information, subject to legal obligations or legitimate interests.
• Right to Restrict Processing: You can request the restriction of processing your personal information in certain circumstances.
• Right to Data Portability: You can request a copy of your personal information in a structured, commonly used, machine-readable format.
• To exercise these rights or for any privacy-related inquiries, please contact us using the information provided in the "Contact Information" section below.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

User Generated Content

Livingstone Holiday may allow users to submit reviews, comments, or other user-generated content on the website. By submitting such content, you grant Livingstone Holiday a non-exclusive, royalty-free, worldwide, perpetual, and irrevocable right to use, reproduce, modify, adapt, publish, translate, distribute, and display the content in any media.

Please note that user-generated content may be publicly visible on the website and accessible by other users. Livingstone Holiday does not control or endorse the content posted by users and disclaims all liability related to user-generated content.

Livingstone Holiday reserves the right to remove or modify user-generated content that violates our terms of use, is deemed inappropriate, or violates any applicable laws or regulations.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be effective upon posting the revised policy on our website. We encourage you to review this policy periodically for the latest information on our data practices.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: contact@livingstonestays.com

Phone/Whatsapp: 9779772764